DocuPipe Processor and Sub-Processor List

Last updated: May 13, 2024

1. Definitions

  1. 1.1. Customer: The owner of a DocuPipe account.
  2. 1.2. Service(s): DocuPipe Document Repository and Compute Services.
  3. 1.3. Customer Files: The data a DocuPipe Customer uploads to a DocuPipe Service.
    • Individual Accounts
      • Joint Data Controller: Customer
      • Joint Data Controller: DocuPipe
    • Organization Accounts
      • Data Controller: Customer
      • Data Processor: DocuPipe
  4. 1.4. Customer Account Data: The data DocuPipe collects from the Customer to operate their DocuPipe account regardless of the DocuPipe Service used.
    • Data Controller: DocuPipe

2. DocuPipe Customer Account Data List

  1. 2.1. DocuPipe considers the following Customer Account Data elements as potential sources for Customer personal information. We may collect these data depending on the services you use and the features you activate or use.
    • email address
    • name (first or last or both)
    • physical address including street/city/country/postal code/zipcode
    • phone number
    • last-4 digits of credit card
    • credit card expiry date
    • computer name(s)
    • drive name(s) assigned to each computer
    • TCP/IP address

3. Table of Sub-Processors for Customer Files and Processors for Customer Account Data

CompanyFunctionLocation of Facility/Business
Amazon Web ServicesData storage and compute for DocuPipe servicesWorldwide
Microsoft AzureCompute services for DocuPipeWorldwide
VercelDistributed website hosting infrastructureWorldwide

4. Table of Processors and Sub-Processors for Customer Files

CompanyFunctionLocation of Facility/Business
MixpanelCustomer analyticsSan Francisco, California, USA
IntercomCustomer supportSan Francisco, California, USA
HubSpotSales, CRMBoston, Massachusetts, USA
StripePayment processorSan Francisco, California, USA
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