DOCUPIPE
DocuPipe Privacy Notice for California Residents
Effective Date: Jul 28, 2025
This Privacy Notice applies to personal information collected by Hoss, Inc. (“DocuPipe”, “we”, “our”) about California residents in their capacity as customers or users of our services. It describes how we collect, use, disclose, and retain your personal information, and what rights you have under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Scope of this Notice
This Privacy Notice covers your personal information that we collect when you interact with our services—for example, when you sign up for an account, use our website, or contact support. It does not cover the contents of documents you upload to DocuPipe, or any data extracted from those documents through our processing services.
When you upload documents to DocuPipe for parsing and analysis, those files and their extracted contents are processed solely on your behalf. You retain full ownership and control over that data. DocuPipe acts only as a processor of your uploaded documents and extractions. We do not use, access, share, analyze, or retain that content for our own business purposes.
Extracted document data is stored in your account so that you can manage it, export it, or delete it at any time. DocuPipe will never use document extractions for advertising, marketing, profiling, or any third-party sharing.
Categories of Personal Information We Collect
Below are the categories of your personal information that we collect in connection with providing and operating your DocuPipe account. This does not include uploaded documents or extracted content.
| Category | Collected | Purpose | Sold or Shared for Advertising |
|---|---|---|---|
| Identifiers (e.g., name, email, IP address) | Yes | To provide services, manage accounts, communicate, and secure access | Yes |
| Customer Records (e.g., address, phone, billing data) | Yes | To process payments, verify identity, and support customer requests | No |
| Internet Activity (e.g., page views, session logs) | Yes | To maintain service performance, prevent abuse, and analyze usage | Yes |
| Geolocation (IP-based) | Yes | To secure account access and diagnose fraud | No |
Retention of Personal Information
We retain your personal information for as long as needed to provide services, meet legal requirements, and maintain security. You may delete your account or request data deletion at any time.
Your Rights
Under California law, you have the right to:
- Know what personal information we collect and how it is used
- Access the specific pieces of personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal exceptions)
- Opt out of the sale or sharing of personal information for advertising
- Limit the use of sensitive personal information (if applicable)
- Not be discriminated against for exercising your privacy rights
How to Submit a Request
You may exercise your rights by:
- Filling out our data request form at [insert link]
- Emailing us at privacy@docupipe.ai
We will verify your identity before processing your request. We may also require confirmation from your account email address.
Opt-Out of Sale or Sharing
We may share some account metadata (not document content) with third-party advertising networks. You may opt out at any time by:
- Clicking “Do Not Sell or Share My Personal Information”
- Enabling Global Privacy Control (GPC) in your browser
- Emailing privacy@docupipe.ai
Authorized Agents
You may use an authorized agent to submit requests on your behalf. We require written authorization and verification of your identity in those cases.
Non-Discrimination
We will not deny services, charge different prices, or provide a different level of service because you exercise your privacy rights under California law.
Changes to This Privacy Notice
We may update this notice periodically. When we do, we will revise the “Effective Date” above and post the updated notice to our website.
Contact Us
If you have questions about this notice or your personal information, contact us at:
- Email: privacy@docupipe.ai
- Address: 145 W 67th St, New York NY, 10023