RPA automates clicks where IDP extracts data. Here's why you might need both.
IDP (Intelligent Document Processing) uses AI to extract and understand data from documents, while RPA (Robotic Process Automation) uses software bots to perform repetitive tasks like clicking buttons, copying data, and navigating between systems.
The confusion between the two is understandable, as both live under the "automation" umbrella and can each provide increased efficiency. But because they solve such fundamentally different problems, picking the wrong one can mean you'll end up automating the wrong thing.
RPA is best for: Repetitive rule based tasks across systems, such as copying data, clicking buttons, moving files, etc.
IDP is best for: Extracting data from documents with varying formats, layouts, and structures.
The real answer: Most efficient document workflows require both. IDP reads the document and provides the data, RPA acts on it.
What Is RPA?
RPA (Robotic Process Automation) is software that uses bots to mimic human actions: clicking buttons, copying data between systems, filling forms, and executing rule-based tasks.
RPA has been automating tasks that touch legacy systems without APIs since the mid-2000s. It's fast, very reliable for structured work, and it never takes a break. But it's also blind - it does exactly what it's told without ever understanding what it's really doing.
How RPA Works
Task identification - A repetitive process is identified
Bot programming - Rules are defined (if X, then Y)
Execution - Bots perform the task across applications
Logging - Actions are recorded for audit trails
RPA Works Best For
✅ Copying structured data between systems
✅ Rule-based if/then workflows
✅ High-volume, repetitive tasks
✅ Interacting with legacy systems without APIs
RPA Struggles With
❌ Unstructured or variable data
❌ Tasks requiring judgment or interpretation
❌ Processes that change frequently
❌ Reading and understanding documents
What Is IDP?
IDP (Intelligent Document Processing) combines OCR, machine learning, and natural language processing to extract structured data from documents and understand what that data means. (For a breakdown of how IDP differs from basic text extraction, see IDP vs OCR.)
Where RPA is the hands of automation, IDP is the brain behind it. It doesn't just see text floating on a page - it knows that "5" is a quantity, "$12000" is an invoice total, and "Net 30" means payment terms. For a deep dive into IDP, check out our complete guide.
IDP vs RPA: Key Differences
Feature
RPA
IDP
Primary function
Automates repetitive tasks
Extracts data from documents
Understands content
❌ No
✅ Yes
Handles unstructured data
❌ No
✅ Yes
Interacts with other systems
✅ Yes (its strength)
❌ Limited
Requires rules/scripts
Yes
No (learns from examples)
Adapts to layout changes
❌ Breaks
✅ Adapts
Best for
Clicking, copying, moving
Reading, extracting, validating
What's key to understand here is that RPA and IDP aren't competing - they're two halves of the same workflow. RPA can move data continuously, but it needs something to feed it the data in the first place. That's where IDP comes into play.
RPA automates clicks and tasks while IDP reads and understands documents - they work together
Truth be told, if you're simply moving structured data from System A to System B and no documents are involved, RPA is probably all you'll need. It's often simpler to implement, cheaper to maintain, and reliably can handle strict rule-based workflows. Not everything necessarily needs AI.
Use RPA alone if:
Your data is already structured and machine-readable
You're automating clicks between systems (no documents involved)
Processes are stable and rarely change
You're working with legacy systems that lack APIs
When You Need IDP
The moment documents start entering your workflow, RPA will hit a wall. It can't open a PDF and understand what's inside, and it can't adapt when a vendor changes their invoice format. If your work processes involve reading, understanding, or extracting data from documents, you need IDP.
Use IDP if:
Documents come from multiple sources with different layouts
You need to extract specific fields (invoice number, total, dates)
Data needs validation before it hits downstream systems
You're processing unstructured or semi-structured documents
How They Work Together
This is where the entire frame of "RPA vs. IDP" falls apart. It just isn't a competition. IDP handles understanding the data from documents, extracting fields, and validating data. RPA handles pushing that data into your ERP, triggering workflows, and updating records. RPA without IDP is half a solution, whereas IDP can stand alone as a source of structured intelligence.
A typical IDP + RPA workflow:
Document arrives (email, upload, scan)
IDP extracts vendor name, invoice number, line items, total
IDP validates data against business rules
RPA takes over - enters data into ERP, triggers approval workflow
RPA routes exceptions back to humans when needed
FAQ
RPA automates tasks such as clicking buttons and moving data between systems. IDP extracts and understands data from documents. RPA does things blindly, IDP understands things.
Not really. RPA can interact with structured, machine-readable data. The problem is that it can't read a PDF or adapt to inevitable layout changes. For document data extraction, you need IDP.
It depends on your workload. If you're automating clicks between systems with no documents involved, RPA is more than enough. But the moment a document enters the picture, you need IDP, and will likely have both working together.
IDP reads documents and extracts validated, usable data. RPA takes that data and pushes it into downstream systems like ERPs or CRMs. As I mentioned, IDP is the brain, RPA is the hands.
No. RPA automates tasks across systems but can't understand documents. Document automation fundamentally requires IDP.
RPA can't read documents. This severely limits its ability for document processing without IDP involved.
Key Takeaways
RPA automates tasks: clicking, copying, moving data between systems
IDP understands documents: extracting, validating, structuring data
RPA can't read documents; IDP can't interact with systems
Together they create end-to-end document automation
If your workflow has documents, RPA can't handle it. If you need to move structured data between systems, you don't need IDP. But for most document processes, the answer is both.
Ready to add document intelligence to your workflow?